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Managers who want to design agile contemporary organizations to solve new problems need to make sure the team has diverse skills, knowledge and experiences, concludes a new paper by University of California Riverside and Harvard Business School professors. Theories of how organizations assign tasks haven’t changed much since the 1960s, when organizations were seen as self-contained bureaucracies and designed around compartmentalized tasks for workers to perform. The focus was squarely on tasks and how those could best be a...