Village News - Also serving the communities of De Luz, Rainbow, Camp Pendleton, Pala and Pauma

RE: 'Hospital did not treat us with respect'

 

Last updated 12/15/2006 at Noon



In response to Estella Garcia’s letter (the Village News, 11/16/06), we were glad to hear that Ms. Garcia’s son, Lucas, received care from his primary care provider on the day following his visit to the Fallbrook Emergency Department and is apparently doing well.

We were disappointed to hear that Ms. Garcia was not satisfied with her experience in triage and would like to address the concerns that she expressed.

Most patients who present at Fallbrook Hospital for care are seen by the on-duty physician within 30 to 40 minutes of their check-in time; the average time spent in the depart...



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