Edward Jones advisors ranked highest in overall satisfaction
Last updated 5/24/2007 at Noon
FALLBROOK- “Edward Jones financial advisors rank the firm highest in overall satisfaction, according to a newly released study by J.D. Powers and Associates,” said Kent Borsch, a financial advisor in Bonsall/Fallbrook.
The inaugural J.D. Power and Associates 2007 Financial Advisor Satisfaction Study ranked Edward Jones highest among the 10 financial service firms ranked. Edward Jones financial advisors gave the highest satisfaction ratings in terms of support, people and firm performance.
The J.P. Powers and Associates study found that financial advisor satisfaction is related directly to investor satisfaction. The report concluded that the J.P. Powers and Associates 2006 U.S. Full Service Investor Study demonstrated that the relationship investors have with their financial advisors is a dominant driver of satisfaction, second only to competitiveness of portfolio.
In that 2006 study, Edward Jones was ranked highest by J.D. Powers and Associates for investor satisfaction among full service brokerage firms. “Highlighting the importance of the financial advisor/client relationship, (financial) advisors who feel their investment firm acts in their clients’ best interest are more satisfied than those who do not,” the survey said.
“We’re delighted with this ranking, but the true significance lies in the connection to satisfying our clients,” said Borsch. “We get great satisfaction from meeting with our clients face to face and building strong relationships in the communities where our clients live and work.”