Also serving the communities of De Luz, Rainbow, Camp Pendleton, Pala and Pauma

Pro-Tire Automotive a trustworthy shop

I am writing to tell of my very positive experience with the people at the Pro-Tire Automotive Repair shop. I’ve had my cars serviced by them for many years and have found that they offer quality work.

I was considering buying a new car because of the age of mine. However, I couldn’t find one that I wanted. I discussed this with Gary Shimer, owner of the shop. He told me that my present car was in very good condition and should give me several more years of safe driving if I wanted to keep it. I had some optional maintenance work done that I had deferred until I had made a decision. Gary promised to look over the car to make sure that everything else was okay.

When I picked up my car, Gary said, “You have a new-old car that is in great condition and ready to go.” When I drove home and into my driveway, there was an explosion with steam pouring out from under the hood and fluids running down my driveway. I called Gary, who sent two mechanics to see what happened. The radiator had literally blown apart.

When I asked how much I owed, Gary told me that I owed nothing. He told me, “You trusted me when I told you that the car was in good condition and would last for a long time.”

Gary indicated that for him trust was important. We are so fortunate to have this repair shop in Fallbrook.

Dorothy Kleffel

 

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