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SDG&E wins national award

SAN DIEGO – San Diego Gas and Electric said that every home and business deserves reliable energy. Whether it is keeping the lights on at home or work, or charging an electric vehicle, customers depend on SDG&E every day to power their lives.

SDG&E was honored Nov. 29 with the 2018 ReliabilityOne ‘National Reliability Award’ for superior performance among utilities in America by PA Consulting. In addition to this achievement, SDG&E received the “Regional Reliability Award” for the western region for the 13th consecutive year, and the “Outstanding Technology and Innovation” award for the second year in a row for utilizing innovative technology to improve electric service.

“Every day, our 4,000 employees come to work committed to providing reliable energy service to our customers – it is what our customers expect, and it is what they deserve,” Caroline Winn, chief operating officer for SDG&E, said. “This award is particularly noteworthy given that the amount of renewable energy SDG&E integrates is among the highest levels in the country. Our efforts don’t stop there. We are continuing to improve, modernize and upgrade the electric grid to ensure that the communities we serve have clean, safe and reliable energy for generations to come.”

The ReliabilityOne Awards are given annually to utilities over six regions that have excelled in delivering the most reliable electric service to its customers. To be named the most reliable utility in the United States means electricity is available when customers need it, 24 hours a day, 365 days a year with fewer interruptions than most utility-customers throughout the country.

Maintaining award-winning reliability is the foundation of SDG&E’s day-to-day operations. Highly trained engineers, electric crews and power grid operators are continually working to lower the number and duration of power outages customers experience. With advanced and innovative improvements to the grid, customers on average experience about one power outage every other year lasting approximately 60 minutes.

SDG&E contributed innovative technology and reliability enhancements gaining national recognition.

To modernize infrastructure, SDG&E is actively upgrading aging electrical equipment to ensure better performance, safety and reliability for customers. Fire hardening efforts are also ongoing in the region’s most fire-prone areas as SDG&E continues to mitigate the threat of wildfire in order to keep communities safe.

To advance clean energy, SDG&E is upgrading the power grid that serves the region to fully support the migration to 100 percent carbon-free energy in the years to come. To help facilitate a cleaner and healthier environment, SDG&E today is delivering around 45 percent of its energy from renewable sources.

To invest in innovative energy solutions and as part of SDG&E’s ongoing commitment to delivering a balanced mix of clean and reliable energy, the company has been a leader in its development of energy storage and microgrid programs. These new technologies allow power grid operators to gather intelligence, engineer, design and ultimately build system upgrades that leverage innovative equipment and improve reliability for customers.

“Since 2000, PA Consulting’s ReliabilityOne program has pushed electric utilities providers to new heights of reliability,” Gregg Edeson, PA Consulting’s ReliabilityOne program director, said. “This year, we once again showcase top industry leaders. The PA Consulting team applauds SDG&E for continuing to move the needle forward.”

Submitted by San Diego Gas and Electric.

 

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