Get the most from a doctor's visit

This time of year tends to bring on more illnesses. So it’s especially important for people to pay attention if they have an elderly parent or other relative or friend who may need help facing the flu or other illnesses.

Influenza, for example, is a much more serious health issue than many people realize. It’s estimated that 80,000 Americans died of influenza last flu season, over 700,000 were hospitalized and that the vast majority were elderly.

Of course, as people get older, it’s not just the flu but a variety of health issues that can prompt a doctor visit, a visit that can often be stressful, anxiety-producing and confusing for someone older. People may even be aware that they, regardless of age, face the same problems when visiting their doctor.

A doctor visit should be helpful and productive, and there are things people can do, for themselves or for an elderly relative, to help minimize stress and maximize the help the doctor has to offer.

One starting point is being what a professional counselor would call “appropriately assertive.” Rather than being intimidated by that white coat and stethoscope, patients can speak up clearly and directly about the reasons for their visit. Establish a climate of mutual respect that acknowledges the doctor’s busy schedule but also the patient’s need to get information.

It usually helps to write out any questions that the patient would like answered before the visit. That’s especially true when going with someone older who may be nervous or forgetful about bringing up all the issues that need addressing.

Write down the doctor’s answers and instructions and don’t be afraid to politely ask to have things restated if what they said wasn’t fully understood.

The goal is to get all the needed information, and that’s especially important if the patient is someone elderly who may forget or be confused about the doctor’s diagnosis and advice. Patients should take a moment to repeat what was said, to make certain they understand what the doctor said and to give the doctor the chance to correct or add to what was heard.

Open communication between doctor and patient makes it easier for both people to work as partners. Whether it is a personal visit or a visit to help a senior, building effective communication will result in less stress and confusion and better care for the patient.

Counseling Corner is provided by the American Counseling Association. Comments and questions to [email protected] or visit http://www.counseling.org.