Silvergate Fallbrook among top senior living communities in the nation

FALLBROOK – Silvergate Fallbrook announced it has been selected as a 2021 Caring Star for service excellence in senior living by Caring.com, a leading senior living referral service and the nation's top site for senior care reviews.

"We strive daily to provide high-quality care and services for our residents, and this award validates our delivery on that promise," Patricia Martinez, executive director of Silvergate Fallbrook, said. "Silvergate is unique in the area because we have more than 30 years of experience in caring for seniors. The longevity of our staff, our hands-on local ownership and the outstanding care we offer are all reasons why we continue to be recognized by organizations like Caring.com with awards like the Caring Star of 2021. On behalf of our community staff and leadership, we want to thank those who shared positive feedback about us."

Positive consumer ratings led to industry-leading distinction from Caring.com

Online reviews help Americans research and select the best senior living communities. Seniors and their families turn to the internet and consumer reviews when narrowing their options among senior living communities in their area. They rely on these peer perspectives as much as personal recommendations from friends, geriatric professionals and medical personnel.

"Congratulations to Silvergate Fallbrook for being among these highly-rated communities achieving such significant praise from their customers in online reviews," Jim Rosenthal, CEO of Caring.com, said. "They stand out as being among the best and most experienced in senior living care in the nation."

To be considered for the award, Caring Stars communities meet a set of criteria based on ratings and reviews from senior living residents and their family members.

Some of the positive feedback that led to Silvergate Fallbrook being named a Caring Star of 2021 included:

"Silvergate is where I wish I could live when I require assisted living! Everyone is so kind and caring and my parents are very happy and feel cared for and safe here," Jennifer Gruman, daughter of a Silvergate resident, said. "Communication is top notch, as well as the food and residences. I am so very grateful I found this facility!"

"I have lived here for over three years. I have never been happier. I have a lovely apartment. The staff is very friendly and exceptional," Shirley Fell, a current resident at Silvergate, said.

The award from Caring.com is one of many accolades Silvergate Fallbrook has received in the recent past, including the prestigious SeniorAdvisor.com award for 2020 Best of Assisted Living, as well as being named a 2019 Favorite in the Assisted Living Community category in the San Diego Union Tribune's Annual Reader Poll.

"We are thrilled to win another award recognizing Silvergate's incredible care and service. Silvergate is the only senior living community in the Fallbrook area to win the 2021 Caring Star award," Helen Gray, marketing director for the community, said. "We are so overjoyed with all of the positive feedback we received online from our residents, their families and the community. While managing through this pandemic, it means even more to us this year."

Submitted by Silvergate Fallbrook.