Rainbow Water named a top workplace for the second year in a row

FALLBROOK – Rainbow Municipal Water District has been awarded a Top Workplaces 2022 honor by U-T San Diego Top Workplaces. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. This is the second consecutive year that the district has received this award.

Specific strengths highlighted by Rainbow Water’s employees were inclusion, transparency, and employee development. The district started conducting workplace culture surveys in 2017 and included employees in the process of creating an action plan to address feedback.

“Listening to our workforce gives us important insights about our strengths and opportunities as an employer," said Rainbow Water Human Resources Manager Karleen Harp. "Seeking regular feedback helps us focus our efforts on the topics most important to our team members in our pursuit of continuous improvement."

Energage LLC conducts confidential employee surveys that measure 15 culture drivers that are critical to the success of any organization: including alignment, execution, and connection. “Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That's something to be proud of. In today's market, leaders must ensure they’re allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends.”

Rainbow Water’s workforce of 56 team members maintains the infrastructure that includes over 320 miles of pipeline, seven pump stations, four reservoirs, and 13 storage tanks to deliver water to its customers. The district also provides sewer service to parts of the district and maintains six lift stations and 60 miles of sewer main. “Our workforce is small, but mighty,” said Rainbow Water General Manager Tom Kennedy.

“With such a small team, it’s essential for each team member to be fully engaged. Our staff continually goes above and beyond in service to our rate payers, and we try to recognize their efforts as often as we can,” said Kennedy. The district introduced a challenge coin employee recognition program in 2017 that awards coins for employees who demonstrate the district’s core values of teamwork, professionalism, integrity, innovation, and responsibility.

Rainbow Municipal Water District offers career opportunities in a variety of job categories, including customer service, finance, engineering, and water and wastewater operations. The district’s current job openings can be found at http://www.rainbowmwd.com/careers.

Submitted by Rainbow Municipal Water District.