Silvergate Fallbrook receives 2023 Caring Super Star Award

FALLBROOK – Silvergate Fallbrook announced the retirement community received the prestigious 2023 Caring Super Star Award for outstanding care in senior living by Caring.com, a leading senior living referral service and the nation's top site for retirement community reviews.

It is the third award for excellence that Silvergate has garnered in the last year, including one from SeniorAdvisor.com and San Diego Union Tribune whose readers cast their votes for "Favorite" in the region.

"We strive daily to provide the highest quality care and services for our residents, and this award validates our delivery on that promise," Patricia Martinez, executive director of Silvergate Fallbrook, said. "Silvergate is the only community in Fallbrook to win this award three years running. Our more than 30 years of experience in caring for seniors, the longevity of our staff, our hands-on local ownership and the outstanding care we offer are all reasons why we continue to be recognized by organizations like Caring.com. On behalf of our community staff and leadership, we want to thank those who shared positive feedback about us."

Online review sites help Americans research and select the best senior living communities. Older adults and their families often turn to the internet and consumer reviews when narrowing their options among senior living communities in their area. They rely on these peer perspectives as much as personal recommendations from friends, geriatric professionals and medical personnel.

"Congratulations to Silvergate Fallbrook for being among these highly-rated communities achieving such significant praise from their customers in online reviews," Jim Rosenthal, CEO of Caring.com, said. "They stand out as being among the best and most experienced in senior living care in the nation."

To be considered for the award, Caring Stars communities meet a set of criteria based on ratings and reviews from senior living residents and their family members. Some of the positive feedback that led to Silvergate Fallbrook being named a Caring Star of 2023 included comments from residents' family members.

"I cannot say how much I, and my siblings, appreciate all Silvergate does to keep my folks active and engaged," Karen Gebhard, whose parents reside at Silvergate and recently left a touching online review about the community, said. "Mom seems to have found purpose again. She's taking on volunteer responsibilities in the Country Store, assisting with decorations and putting together the many holiday celebrations, organizing and leading the Sunday afternoon craft class, as well as serving as a resident board member. She no longer sits waiting for one of us to call because she is too busy with fun activities. She has built some warm and supportive friendships and while Dad isn't as much of a joiner as mom, he seems to really enjoy all the musical programs and special events Silvergate consistently hosts, as well as the weekly bus rides to see pretty areas of Fallbrook or the wine country in Temecula. All the staff makes an effort to know every resident by name, as well as many of their family members. There is a sense that everyone there is looking out for each other."

"We are the only community in this region to have won all three of these awards, proving that families in Fallbrook really trust Silvergate to care for their loved ones and choose us overwhelmingly to care for Mom and Dad," Helen Gray, marketing director for the community, said. "We are so overjoyed with all of the positive feedback we received online from our residents, their families and the community. It means so much."

Located in a tranquil setting within the rolling hills of Fallbrook, Silvergate is a full-service retirement community offering independent living, assisted living and memory care. The community has recently completed major renovations and currently has two-bedroom, one-bedroom and studio models available for private viewing.

For information about availability and pricing, call Helen Gray to arrange a private tour of the property at 760-728-8880. Silvergate Fallbrook is located at 420 Elbrook Drive in Fallbrook. For more information, visit http://www.SilvergateRR.com/FB.

Submitted by Silvergate Fallbrook.