Hospice of the Valleys earns 5-star rating in survey

MURRIETA – Hospice of the Valleys, 25240 Hancock Ave., Suite 120, in Murrieta has been recognized as a five-star organization, placing it in the top hospices in the country and the only five-star hospice in Riverside County.

“This recognition means so much to us at Hospice of the Valleys. It demonstrates that our compassionate patient-centered care, attention to detail and focus on quality improvement is recognized and valued by the families we serve,” Marta Sarver-Martinez, RN, administrator and director of nursing at Hospice of the Valleys, said.

The rating is scored through the Centers for Medicare and Medicaid Services’ Consumer Assessment of the Healthcare Providers and Systems. The survey is given to the family members of the patients cared for, focusing on a variety of categories, including communication with family, getting timely help, treating patients with respect, emotional and spiritual support, help for pain and symptoms, training family to care for the patient, rating of the hospice and willingness to recommend this hospice.

For more information, visit http://medicare.gov/care-compare.

Only 10% of hospices nationally have earned five stars. And only 195 hospices of the 2,026 hospices in the United States have been awarded the rating that gives them the five-star status.

Submitted by Hospice of the Valleys.