Also serving the communities of De Luz, Rainbow, Camp Pendleton, Pala and Pauma

Airport transportation company recommendation

A week ago, I called two airport transportation companies listed in the Fallbrook Directory to make a reservation to take our house guests, a family of four from Japan, to LAX on August 13.

My conversation with one of these companies was a very strange, unsettling, negative experience.

My conversation with the second company (including answering a question the first company had refused to answer), was the kind of experience one hopes to have from a “Friendly Fallbrook” business.

Janice at Apple Dumpling Livery not only answered every question I had, but she asked some of her own which I had not thought of, i.e., was there a child in the family who might require a car seat?

My guests were picked up this morning for the trip to LAX at exactly the scheduled time and delivered to the International LAX Terminal in plenty of time for the three-hour required advance check-in.

I just wanted to pass on my recommendation for a truly professional, friendly experience.

Sharon Arnstein

 

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