FALLBROOK – When Fallbrook Hospital asked former patients to nominate exceptional nurses who exceeded expectations, the community responded with an incredible number of nominations.
The Patient Choice Award recognizes the quality care, comfort and compassion offered by the nurses at Fallbrook Hospital, and honors one nurse in particular. As part of National Nurse’s Week, May 6-12, Leslie Cusi, RN, was presented with the award at a ceremony held at the hospital.
Fallbrook Hospital asks former patients to spotlight an exceptional nurse because patients are the ones directly impacted by outstanding care.
“Sometimes it’s just too hard to spot one nurse when there are so many nurses in our hospital doing such an incredible job caring for our patients,” says Janet Colvard, chief nursing officer for Fallbrook Hospital. “That’s why we asked patients to help us make the choice. They see the little things that matter so much on a very personal level.”
Comments on the nomination forms described Cusi as “exceptionally caring and helpful whenever I call and comes right away;” “experienced, knowledgeable and personable;” and “very competent and always pleasant and eager to help”. Patients also said they were impressed with Cusi’s manners and thoughtfulness.