Fallbrook Motors dealership moves to service center

Tim and Rosie Redmond have owned Fallbrook Motors for 21 years and have owned Fallbrook Motors Service Center for six years. The dealership and the service center were combined into one location Oct. 1 with Fallbrook Motors moving from its long-time 213 West Elder Street location to the 549 East Alvarado Street address of the service center.

"We're still selling cars," Rosie Redmond said.

"We have kind of redefined our footprint of how we operate," Redmond said. "We've combined our two businesses to the one location."

Fallbrook Motors has always placed custom orders, but the number of cars for sale on the premises has been reduced. "We don't carry 70 cars in inventory any longer. It's a lot easier after 20 years to operate under these conditions," Redmond said.

Tim and Rosie Redmond have owned Fallbrook Motors since Oct. 1999. "We have been in Fallbrook for over 20 years, and we have a strong customer base. We have a lot of loyal customers in Fallbrook, and we want to send out a big thank you to them," Rosie Redmond said.

Some cars for sale will still be on the premises. "It's going to be very limited," Redmond said.

The reduced inventory allows Fallbrook Motors to tailor vehicle sales to customer desires. "They can still go to my Website, fallbrookmotors.com, and see what's available," Redmond said.

The ability of Fallbrook Motors to order a car for a customer has been a strength of the company. "I'm kind of a car buying service providing new cars and used cars," Redmond said. "We can buy any make or model, new or used."

Some used cars would be a true custom order. "I usually don't sell anything older than 2000," Redmond said. "The banks have restrictions on what they will finance."

If a customer desires a classic car and does not need financing, Fallbrook Motors would likely be able to obtain one. "Basically we could find them anything," Redmond said.

"We also sell brand new cars. The customer gets the benefit of the factory rebate or special financing programs at a discount price and saves the hassle of spending hours at the dealership," Redmond said.

"They would just call me up and tell me what options, what color, and then I would get them a price quote," Redmond said. "I check the availability and do the whole process before they come down, simplifying the process."

Customers who live in Fallbrook or Bonsall don't have to travel to Escondido or Temecula to purchase a new car. "They still get the same rates and promotions that they would at a big car dealership," Redmond said. "They don't have to spend that much time at a dealership and they're keeping their business in Fallbrook."

Availability will determine the time between the purchase order and the delivery. "If the car's available I could have it virtually the next day," Redmond said.

Orders for used cars have a similar procedure. "If they want a used car it's basically the same type of process, but I would find the vehicle at the dealer auctions and purchase it for them," Redmond said.

A request for a classic car also utilizes that method. "I see them coming through the dealer auctions all the time," Redmond said.

Fallbrook Motors retained its 760-728-7100 phone number after the relocation.