Bigley family introduces Fallbrook Electric, Inc.
Last updated 4/19/2007 at Noon
The Bigley family is elated to introduce its new business, Fallbrook Electric, Inc. A Bigley Company, Fallbrook Electric continues the tradition of servicing residential and business customers.
“We pride ourselves on perfection as a standard,” said Susan. “Rich is involved in every single project. He goes and meets with the customer and gives them an estimate.”
Another important part of Bigley’s philosophy which will continue with Fallbrook Electric is thorough follow-up.
“After the service call has been made, we make sure everything is satisfactory,” said Susan. This type of genuine customer care was one of the many reasons why the Bigleys were awarded the Fallbrook Chamber of Commerce’s Small Business of the Year award in 2004.
Rich and Susan Bigley bring 30 years of experience in the electrical contracting business to this new branch. And as always, their fine performance in electrical contracting will delve into areas such as: installation, repair, maintenance, code violation repairs, troubleshooting, circuit breakers and fuses, outlets and switches, landscape lighting and ceiling fans. In addition, they are only a phone call away when it comes to wiring for air conditioning, heating, pools, spas and electric gates.
Rich admitted that his favorite part of being an electrical contractor is seeing the finished project. “It’s great when it’s all done, you turn it on and it works,” he said, smiling. “It’s rewarding.”
Due to all his years of hard work and demonstrated expertise, Susan was thrilled to announce that Rich just became a Certified Inspector for the Division of State Architect. In layman’s terms, this means he can now officially inspect schools.
“When you want to do something in a school, like add a classroom or modernize the school, you don’t get a permit like you do for a home,” said Rich. “Everything is done at the state level. There are no permits for schools.”
Over the years, the Bigley family and its companies have built a foundation of loyal customers. In turn, the Bigley Company has been loyal to the town of Fallbrook.
“I think it’s important to give back something to the town and the people,” said Rich.
For example, many residents noticed the new festive lights installed along Main Avenue for the holiday season. Thanks to Susan and Rich, three blocks of new outlets gave downtown a brilliant sparkle.
“[Fallbrook] had all these Christmas lights and nowhere to plug them in, so we provided outlets for all the lights,” said Rich.
As well as ‘lighting up’ downtown Main Avenue, Rich and Susan have created an impressive legacy in terms of electrical construction donations, including work for the Fallbrook Village Association, Live Oak Park Ranger Station, Art Center at Fallbrook, Art Institute of Fallbrook, Fallbrook Veterans of Foreign Wars, Palomares House, Beech Street Park, Village Square, Fallbrook Food Pantry and Boys & Girls Clubs of North County.
Susan and Rich are looking forward to introducing Fallbrook Electric to their town and are eager as ever to build long-lasting partnership with their clients.
“Rich takes a personal interest in every single customer,” said Susan. “[The customer] is not just a phone number or an invoice. There is a relationship there.”
For more information on Fallbrook Electric, Susan and Rich invite you to call them at (760) 731-2500.