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When hospitals post doctor ratings, who benefits?

Cheryl Clark

Senior healthcare reporter at inewsource

When Scripps Health started using patients’ reviews to give online ratings to hundreds of its doctors last August, the San Diego health system became the second in California to do so and one of a dozen nationwide.

Scripps Health is so far the only San Diego County health system that uses patient reviews to provide online ratings of some of its doctors. They’re supposed to help patients pick physicians, but some suggest the ratings are a marketing ploy.

Today, about 50 systems score their doctors with one to five stars, with 16 launches sin...

 

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